Extension Strap for Knee Massager

The PainRelieva Heated Knee Massager features adjustable velcro straps designed to fit a range of body sizes comfortably. A 55cm extension strap is also included in all orders, with additional extension belts available for purchase.

Please refer to the below dimensions for approximate measurements:

• PainRelieva Heated Knee Massager: 46cm (18") in length (circumference) and 28cm (11") in height
• Extension strap: 55cm (21") in length

If your target body part (knee, shoulder, elbow) is greater than 100cm (39") in circumference, then an extra extension strap may be required to fit comfortably.

Orders are processed within 1-2 business days, excluding weekends and public holidays.

Delivery times vary based on location:

• Australia: 1-14 business days for standard shipping, 1-6 business days for express shipping.
• USA, Canada, UK, and New Zealand: see shipping policy.
  

We ship locally from Sydney, Australia.

We offer free standard shipping (orders above $100) and paid express shipping in Australia. International shipping costs are calculated at checkout based on destination and order weight.

See shipping policy here.

Orders are processed within 1-2 business days, excluding weekends and public holidays.

Yes — we offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the product is in its original condition and packaging.

See returns & refunds policy here.

Yes — all our products come with a 1-year international warranty covering manufacturing defects. If you experience any issues within this period, please contact our customer service team for assistance.

See warranty policy here.